There's a 24 to 48 hour hold on orders in case something needs to be changed to it like ship to address, quantity, etc. After the hold time, all orders are then submitted to the Shipping Team, for shipping out the next day. An email with tracking details will then be sent to you.
Delivery may take 14 to 21 business days, depending on country and customs.
If your order has not arrived beyond 21 business days, please contact us.
Take note that during the holiday season, orders are often delayed due to bottlenecks that occur with customs on international orders. Orders ship from our company headquarters in Koh Samui, Thailand – the spa capital of the world.